Yes, we offer repairs on all brands, including Alpkit and Sonder, for a reasonable cost, no matter how old. All stores can carry out simple repairs like heat patches. Most stores have an in-store Repair Station, and some have in-store downwash and re
We do carry spares for some items. You may be able to find what you're after here: Spares, parts and replacements. But if not please get in touch with our support team via. Email: [email protected]. Phone: 01773 417007 (Alpkit). 01773 417006 (Sonder
If you don’t love your Sonder bike or Sonder wheels you can send them back for a no-quibble refund within 28 days. Terms
We love keeping kit going, so if a product is damaged, we will always do what we can to repair it. Unless it's covered under warranty, there may be a small charge for the repair. Find out more about our Repair Stations here.
Our accident replacement scheme was created to soften the blow of accidental damage to your beloved Alpkit products
If one of our products does not meet your expectations upon delivery, or if during its lifetime does not live up to the demands placed upon it, please return it to us for repair, replacement or refund. If the problem is our fault then we will do this
The Alpine Bond is a fancy name we give to our warranty. If one of our products does not meet your expectations upon delivery, or if during its lifetime does not live up to the demands placed upon it, please return it to us for repair, replacement or