How do I make a complaint?Updated a year ago

We try our best, but we’re only human! And we don’t always get things right.

If you have shopped with us and you aren't completely satisfied, please contact your store manager directly or contact our Customer Service team at (01773 417007) or email us at [email protected].

We will ensure we get things resolved for you ASAP to your satisfaction. 

As a final last resort, which hopefully will not be necessary, please contact Nick our MD or David our Chief Exec at [email protected]. Nick and David oversee all emails to this email address.