I cannot create a Member Rewards AccountUpdated a year ago

We have put this troubleshooting guide together to help you enable your Members Rewards Account.

Check your email address

Please make sure that your email matches the email you used to checkout. Some common issues we have seen are customers using an alternative email for marketing emails and hide-my-email services.

Not receiving confirmation email

Please check your spam folder for emails with 'Activate your Alpkit profile' in the subject line.

If this has not helped, please continue get in touch via the Live Chat.